Who is APMEX?
As one of the world’s largest and most trusted sources for precious metals, APMEX puts tangible precious metal assets in your hands. They claim to help customers understand what they’re buying, answer questions truthfully and keep prices transparent and fair.
APMEX sells bullion for cash purchases, in addition to individual retirement accounts. The company provides a helpful page for investors that are new to gold and precious metals investing. Their website boasts that it has sold 1.6 million ounces of gold and delivered gold to over 59 countries.
Some of their top benefits include speed of delivery, transparent pricing, large selection, secure transactions, convenience, education, frequent purchasing benefits, and a satisfaction guarantee.
What I Learned From APMEX?
When calling APMEX, the agent was enthusiastic and fast-talking, but not very well-informed for a sales person. He repeatedly referred to the company’s preferred custodians for information and had to be asked to repeat the information several times, due to speech delivery, as well as hard-to-understand explanations.
Additionally, the agent boasted about the number of products offered by APMEX, around 6,000, and claimed that they are one of only 13 authorized US Mint purchasers, as well as being the only authorized retailer that can purchase directly from the US Mint. According to the agent, APMEX offers more services than most other precious metals IRA companies.
When asked for examples, the agent referred to the website and read the text over the phone. He encouraged opening a free account with APMEX, which could be completed over the phone. However, after completing the application, the account was not found in their system.
The agent promised to email and mail via USPS me more information about their company and precious metals investing strategies. He suggested speaking with Self-Directed IRA Services, and the call ended without a good understanding of precious metals investing with APMEX.
APMEX – Gold IRA Fees
Initial Setup Fees | $50 |
Annual Admin Fees | $75 |
Annual Storage Fees | $100+ (Scaled Rate) |
Minimum Purchase Amount | $2,000 |
Preferred Depository | Delaware Depository |
Rankings, Complaints & Customer Reviews
Better Business Bureau
APMEX is a BBB-accredited business since April 29, 2004. It was given an A+ rating by the agency. However, there were 37 complaints filed in the site against APMEX during the last 3 years. In addition, 11 of these complaints were resolved in the last 12 months of the company’s operation.
Business Consumer Alliance
AAA |
At present, APMEX has a rating of AAA from the Business Consumer Alliance. Moreover, the company was given a 2-star rating based on 1 review on the site.
http://www.checkbca.org/report/apmex-inc-121582203
TrustLink
Based on 1 review |
There is a 5-star rating given to APMEX based on 1 review found on the TrustLink site. According to the client who posted a review on the website, APMEX could be considered as a notable investment company due to the positive quality of service that they received.
https://www.trustlink.org/Reviews/APMEX-206080397
Ripoff Report
A complaint was submitted on Ripoff Report last July 1, 2011 regarding a negative level of service received by one client. The person who filed the report was dissatisfied with the quality of service provided by the company, which fell below the client’s expectations and standards.
http://www.ripoffreport.com/reports/specific_search/APMEX
Conclusion – Final Thoughts
APMEX is an investment company that has been in the industry for a considerable number of years. This established company offers a wide selection of precious metals for investment, which gives clients various options.
However, the company offers self-service gold IRA programs with minimal assistance to clients. There is also an issue with the setting up of accounts, and several clients had a difficult time with this process since there was no sufficient information provided to them.
Overall, the company is not quite helpful in setting up an account by adding gold to one’s portfolio. What APMEX does is forward its clients to a custodian and expect you to do the work by yourself. This can be very tedious and painstaking for investors who have zero or little experience in setting up a gold IRA.
Pro’s | Con’s |
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Bottom Line: APMEX is not set-up for adding gold to retirement accounts. Instead, APMEX forwards you to the custodian to do the work yourself. |
Which Company Do I Recommend?
Official Website – Client Testimonials – Recommended Packages
Give them a call: 1-844-913-7373
At the end of the day, whats most important is choosing in a gold company that is reputable and credible in providing the highest level of service to its clients. After doing research for over 6 months, I ended up choosing Regal Assets for my investment needs.
Regal Assets is recommended by more investors and I really appreciate the low cost of their fees, coupled with fast, dependable shipping and processing times. As an experienced investor, I have learned numerous and valuable pieces of information from the company’s representatives, which means they place my best interest as their priority.
If you want to learn more about Regal Assets, check out this in depth review.
Given the unpredictability of the future, gold can act as the necessary insurance to protect your retirement against the devaluation of the dollar. Learn more about how to open a gold IRA by visiting Regal Assets or Call 1-844-913-7373.